Privacy Policy

Data Controller: MAT Travel Agency,

Contact: info@mattravelagency.com, [phone: +90 532 716 02 12],

Address: [Güzelyurt Neighborhood, Şht. Mustafa Göktürk Cad. 26202. Street, No: 10 Aksu/ANTALYA].

Data Processed and Purposes: Identity/Contact: Reservation, billing, support.

Flight/route information: Meeting and fulfillment.

Payment information: Processed by the payment service provider; we do not store card data.

Log/Record: Contract confirmation, date/time, IP, device information.

Legal Grounds

Establishment/fulfillment of the contract, legal obligation, legitimate interest, explicit consent. Transfers: Payment institutions, hosting and call center service providers, legal authorities.

Retention Periods: Reservation and accounting records [10 years], contract/approval records [10 years], support requests [3 years].

Your Rights

You can apply to [kvkk@…] for your rights under Article 11 of the KVKK.

Child Data: Parental/guardian consent is required for children under the age of 16.

Security: TLS/HTTPS, access control, encryption, logging, and regular security testing are implemented.